Site Reliability Engineering & Managed Operations
Know it’s working before your users tell you it isn’t.
We make systems observable and dependable: monitoring that catches problems early, reliability targets agreed with the business, practiced incident response and recovery plans that have actually been tested.
Talk to an engineerWhat you get
Outcomes
- Dashboards and alerts that point to the cause, not just the symptom.
- Service level objectives that turn “reliable” into a number everyone agrees on.
- Backups and disaster recovery tested on a schedule, with recovery times you have measured.
- Incidents handled calmly with runbooks, clear roles and blameless reviews afterwards.
Capabilities
What we do
Observability
Metrics, logs and traces with OpenTelemetry, Prometheus, Grafana, Datadog or your cloud’s native tools.
SLOs and error budgets
Defining what good looks like for each service and using it to balance new features against stability.
Incident response
On-call rotations, paging, runbooks, status pages and post-incident reviews that lead to real fixes.
Disaster recovery
Backup strategies, multi-region designs and recovery drills sized to what downtime actually costs you.
Performance and scale
Load testing, capacity planning and tuning before the big launch, the Easter service stream or the end-of-year giving rush.
Managed operations
We watch your systems, apply patches and respond to alerts under an agreed support plan.
Tools and platforms
Questions
FAQ
What is the difference between DevOps and SRE?
DevOps focuses on how software gets built and shipped. SRE focuses on how it behaves in production: reliability targets, monitoring, incidents and recovery. Most teams need both.
Can you be our on-call team?
Yes. Managed operations plans include monitoring, alert response and agreed response times. We scope the hours and coverage to your needs.
We have never tested our backups. Where do we start?
With a restore drill. We restore a copy of your critical data into a safe environment, time it, and fix whatever the drill exposes.
Who it’s for
What will you build next?
Tell us about it. You will hear back from an engineer, not a sales team.